Privacy Policy

CompTech, Inc. has created this Privacy Policy to inform you of the information gathering and dissemination practices for this Web site, www.comptech.com. Because we want to demonstrate our commitment to your privacy, we want to notify you of:

What personally identifiable information of yours is collected through this Web site; The organization collecting the information;
How the information is used; With whom the information may be shared; What choices are available to you regarding collection, use and distribution of the information; The kind of security procedures that are in place to protect against the loss, misuse or alteration of information under CompTech, Inc. control; and How you can correct any inaccuracies in the information.
If you have questions or concerns regarding this statement, you should contact our Customer Service Department by email by completing the Customer Feedback Form in the Helpdesk section or by phone at 1.888.881.2667.

Visiting www.comptech.com

Your IP address, browser and reference site domain name are logged every time you visit our site. This data is used strictly for the analysis of load information and maximizing the efficiency of our servers. Except as provided in this privacy policy, we will not share this data with anyone in any way.

Subject to the terms and conditions of this Privacy Policy, any communication or material you transmit or post to this Web Site by email or otherwise, including any data, questions, comments, or suggestions (other than personally identifiable information which will be treated in accordance with this privacy policy), is and will be treated as non-confidential and non-proprietary and anything you transmit or post may be used by us and our affiliates for any purpose, including without limitation, reproduction, disclosure, transmission, publication, broadcast, and posting. We are free to use any ideas, concepts, know-how, or techniques contained in any communication or material that you send to this Web Site for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information.

Using Cookies

"Cookies" are files stored on your computer's hard drive by your browser. These cookies help us identify our account holders and optimize their shopping experience. They do not include any data that will identify you personally. They will, however, allow you to use some specialized www.comptech.com features. Cookies also allow us to hold selections in your shopping cart when you leave our site without checking out. Most browsers accept cookies automatically, but allow you to disable them if you wish.

We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous. If you would like more information about this practice and your choices, click here.

External Links/Framed Pages

Our store locator functionality links to a third party web site. Any data provided through this functionality is not governed by this privacy policy. The privacy policy of the third party web site govern the information collection and dissemination practices occurring on such web sites.

If you have accessed this Web Site through a link from certain of our advertising and marking partners our Site may include a frame of the applicable advertising and marketing partner. The information you provide to us through these framed web pages is collected by us and its use is governed by this privacy policy.

Ordering from www.comptech.com

When you order from www.comptech.com, we need your name, email address, shipping address and credit card number/expiration date. We use this data to process your order, ship it and send you order and shipping confirmations via email. Except as provided in this privacy policy, we will not sell, rent, or disclose this data to any third party without your consent. (However, we will cooperate fully should a situation arise where we are required by law or requested by a law enforcement agency to provide information about a customer.)

From time to time, we use the purchases you make to customize our product recommendations. We also track customer traffic patterns and site usage. Traffic and usage data is used only to improve our site's design and provide our customers with a fulfilling shopping experience.

Receiving Promotions/Opt-Out

From time to time, we will contact you about sales, special offers and new site features if you agreed to be included in our email lists when you completed a purchase transaction with us. To customize the information you want to receive from us, simply sign on and select the specific information you wish to receive. To cancel our free emails, you can unclick the "I would like to receive emails about special promotions" box each time you make a purchase. You can also respond to any promotional email we send you, placing "REMOVE" in your subject line to discontinue email service. You can also send an email by completing the Customer Feedback Form in the Helpdesk section or call us toll-free at 1.888.881.2667 and inform us that you want to unsubscribe to our email list.

Customer Service

In addition to being able to call our customer service department (1.888.881.2667), you may also email us at privacy@comptech.com. When you email us, your emails are stored within our system so that we may refer to previous emails from you as needed so that we may properly address your questions and concerns. Except as provided in this privacy policy, the information you provide to our customer service department is not shared with anyone without your consent.

Security Policy

We use Secure Socket Layer (SSL) encryption technology to protect your personal information. The only time you are required to sign on our site is when you are making a purchase. On the Checkout page, you will be asked to access your existing account or create a new one. Existing account holders are prompted for their ID (your email address) and password. This password is for your protection. If you don't have your password, there is a link that reads "Lost your password?" Click on this for instructions on how to get your password.

Changes to Privacy Policy

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our web site notifying users of the change. In some cases where we post the notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Questions about our Policies

If you have any questions regarding your privacy or any of our policies, please contact our Customer Service Department by email at customerservice@comptech.com or by phone at 1.888.881.2667